This post provide technical support for when you try to install a Microsoft game. This issue may occur if one of the following conditions is true:
•The user account that you use to install the game does not have administrative rights.
•You have programs running in the background that are interfering with the setup.
•.NET Framework is not installed on the computer.
•The Windows Installer program that helps you set up the game is not installed correctly.
Error -1607: Unable to install InstallShield Scripting Runtime
Error - 1628: failed to complete installation
Locate and then close the files
To resolve this issue, locate, and then close Idriver.exe and Msiexec.exe.
To do this in Microsoft Windows XP, follow these steps:
1.Open the Task Manager. To do this, click Start, click Run, type taskmgr , and then click OK.
2.In the Processes tab, in the Image Name column, find idriver.exe and msiexec.exe.
3.Select each instance of both processes, and then click End Process.
4.Click Yes on each Task Manager Warning popup window that you receive.
5.Close the Task Manager.
To do this in Windows Vista, follow these steps:
1.Open the Task Manager. To do this, click Start , type taskmgr in the Start Search box, and then click taskmgr.exe in the Programs list.
2.In the Processes tab, in the Image Name column, find idriver.exe and msiexec.exe.
3.Select each instance of both processes, and then click End Process.
4.Click End Process on each Windows Task Manager popup window that you receive.
5.Close the Task Manager.
•The user account that you use to install the game does not have administrative rights.
•You have programs running in the background that are interfering with the setup.
•.NET Framework is not installed on the computer.
•The Windows Installer program that helps you set up the game is not installed correctly.
Error -1607: Unable to install InstallShield Scripting Runtime
Error - 1628: failed to complete installation
Locate and then close the files
To resolve this issue, locate, and then close Idriver.exe and Msiexec.exe.
To do this in Microsoft Windows XP, follow these steps:
1.Open the Task Manager. To do this, click Start, click Run, type taskmgr , and then click OK.
2.In the Processes tab, in the Image Name column, find idriver.exe and msiexec.exe.
3.Select each instance of both processes, and then click End Process.
4.Click Yes on each Task Manager Warning popup window that you receive.
5.Close the Task Manager.
To do this in Windows Vista, follow these steps:
1.Open the Task Manager. To do this, click Start , type taskmgr in the Start Search box, and then click taskmgr.exe in the Programs list.
2.In the Processes tab, in the Image Name column, find idriver.exe and msiexec.exe.
3.Select each instance of both processes, and then click End Process.
4.Click End Process on each Windows Task Manager popup window that you receive.
5.Close the Task Manager.
