Rasdiag.exe Support Tool in Windows XP

This post descrive how to use Rasdiag.exe Support Tool in Windows XP.The Remote Access Service Diagnostics Tool (Rasdiag.exe) collects diagnostic information about remote support services and places that information in a file. Administrators can use this tool to work with Microsoft Product Support Services to troubleshoot remote connection issues by taking a snapshot of the configuration data and capturing an attempted remote connection.

To start Rasdiag, click Start, click Run, type cmd, and then press ENTER. At the command prompt, type rasdiag.exe, and then press ENTER. Rasdiag.exe uses the following command-line switches.
Collapse this tableExpand this table
Parameter-------------------Description
-r (ipaddr)-------------------Enable remote sniff.
-t ---------------------------Enable remote routing table collection (requires -r).
(Filename.rdg)--------------Extract Rasdiag file (for example: rasdiag.exe sample.rdg).
/?---------------------------Display Help.
-?---------------------------Display Help.

When you run Rasdiag, you see the following information:

Preparing WindowsXP for RAS diagnostics.

--------------------------------------------------------------------------------

RASDIAG - RAS Diagnostic/Troubleshooting Tool
--------------------------------------------------------------------------------


INSTRUCTIONS

1) At this time, please reproduce the problem you are seeing.
2) Once the problem has been reproduced, please return to this console
and press the space bar.
3) Wait for diagnostics and data collection process to complete. This
process will be complete the RASDIAG folder has opened on your
desktop. In this folder, you will find an .RDG file.
4) Please provide this .RDG file to your support contact.

NOTE: The netmon driver is actively capturing on this machine's
WAN and LAN interfaces. If you are able to successfully make a
connection, and the problem you are seeing is related to network-layer
connectivity, please perform the data-related action at this time
--------------------------------------------------------------------------------

STATUS: Waiting for you to REPRO and press the space bar in this console

After this is displayed, reproduce the issue you want to capture information about (for example, start a dial-up connection and log on to a server). After the action is completed, make the command prompt window the active window and press SPACEBAR. Pressing SPACEBAR causes Rasdiag to stop capturing information and write it to a compressed file with a .rdg extension. The name of the file is the date and time it was created. You can then send this file to your support contact.

This file contains a Network Monitor capture (.cap) and Rasdiag.txt file. To extract the files, type rasdiag filename.rdg. The contents of the compressed file are extracted in the same folder.

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How to Reduce Boot Time for Windows

I know that Windows runs super slow in some people's machine. And try as hard as you can but you can seldom find a good reason for the slowing up or a remedy to it. So here is a surprising Technical support which can improve your Windows booting time. if you uninstall your unused fonts. Believe it or not it happens because it simply frees up a whole lot of memory of Windows when it boots.

Technical Trick

1. Simply go to Window’s Fonts Folder. Using CTRL key select all fonts that you never/rarely use and just press the DEL key.

Though I don't like the first method because it deletes all the fonts. Here is a very dumb but effective process to retain the fonts and still delete them from that folder.
2. Simply stop the loading up of unused fonts at system startup (instead of completely deleting them). For this, just COPY all unused fonts from the Window’s Fonts Folder and PASTE them at any other location on hard drive. Now DELETE all the unused Fonts (those you recently copied to another location) from the Window’s Fonts Folder.

The next time Windows Boots up, it will definitely be faster than previous boots.

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Fix Access Denied Error In Vista

Windows Vista Support

This post technical support for fix Access Denied error occur in Windows Vista. Access is denied while trying to access My Documents folder in Windows Vista

Cause: This behavior occurs because files in the My Documents, My Music, My Pictures, and My Videos folders in Windows XP are transferred to the following folders in Windows Vista:

? %systemdrive%\Users\user_name\Documents
? %systemdrive%\Users\user_name\Music
? %systemdrive%\Users\user_name\Pictures
? %systemdrive%\Users\user_name\Videos

The My Documents, My Music, My Pictures, and My Videos folders in Windows Vista are junction points. A junction point is a protected operating system folder that points to another folder. The junction point is an important part of application compatibility and does not contain any data or other files.

When you upgrade Windows XP to Windows Vista, Windows Vista sets the Read permissions of the My Documents, My Music, My Pictures, and My Videos folders to Deny. Therefore, you cannot access these junction points. However, if you try to access these junction points, you are redirected to the following folders:

?%systemdrive%\Users\user_name\Documents
?%systemdrive%\Users\user_name\Music
?%systemdrive%\Users\user_name\Pictures
?%systemdrive%\Users\user_name\Videos

By default, a junction point has the following settings after you upgrade Windows XP to Windows Vista:

?The attribute of a junction point is hidden.
?The Read permission of a junction point is Deny.

If you change these default settings, the system will become unstable.

Solution: If the My Documents, My Music, My Pictures, and My Videos links in the Start menu do not point to the Documents, Music, Pictures, and Videos folders, you must manually redirect these links to the correct folders. To redirect these links, follow these steps:

1.Click Start, right-click the link, and then click Properties.
2.On the Location tab, replace the wrong target location with the correct target location. For example, to redirect the My Music folder to the Music folder in Windows Vista, enter %systemdrive%\Users\user_name\Music.
3.Click Apply.

In some cases, when you upgrade Windows XP to Windows Vista, the upgrade does not correctly transfer files from the My Documents, My Music, My Pictures, and My Videos folders in Windows XP to the Documents, Music, Pictures, and Videos folders in Windows Vista. If you cannot find these files, search for them in the following hidden folders:

?%systemdrive%\$INPLACE.~TR\Machine \Data\Documents and Settings\user_name\My Documents
?%systemdrive%\$INPLACE.~TR\Machine\Data\Documents and Settings\user_name\My Documents\My Music
?%systemdrive%\$INPLACE.~TR\Machine\Data\Documents and Settings\user_name\My Documents\My Pictures
?%systemdrive%\$INPLACE.~TR\Machine\Data\Documents and Settings\user_name\My Documents\My Videos

To view files in the hidden folders, follow these steps:

1.Open Windows Explorer.
2.On the Tools menu, click Folder Options.
3.Click the View tab.
4.In the Advanced settings list, click Show hidden files and folders under Hidden files and folders, and then click OK.

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How to restore the disabled startup programs

This post provide further information about How to restore the disabled startup programs after an upgrade from Windows 98 or Windows Millennium Edition to Windows XP. After you upgrade your computer from Microsoft Windows 98 or Microsoft Windows Millennium to Windows XP, the programs that previously loaded during the startup process may not be listed in the notification area (the system tray), and they no longer start automatically when you start your computer.

This behavior can occur if Windows XP removes all of the program files (all of the .lnk and .exe files) from the Startup menu and the Run key in the registry, except for the "known good programs," which are not removed. You can observe this behavior after Setup is complete and you have logged on to your computer for the first time. The files and values are moved to a hidden folder and registry key. Then, the Microsoft System Configuration Utility (Msconfig.exe) is populated with the Startup tab information.


To Fix windows Operating System issue, reinstall the values to the registry and the programs from the Startup folders:

1. Click Start, click Run, type msconfig, and then click OK.
2. Click the Startup tab.
3. Click the Restore Startup Programs option.
4. Select the programs that you want to restore, and then click OK.
5. Restart the computer.

NOTE: This option is not available if Windows XP Setup did not disable any programs from loading during the startup process.

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How to Manage devices with Device Manager

Device Manager provides a graphical view of the hardware that is installed on the computer, as well as the device drivers and resources associated with that hardware. Using Device Manager provides a central point to change the way the hardware is configured and interacts with the computer's microprocessor.This post provide computer help for manege your device manager.

Using Device Manager to manage devices and their drivers require the following permissions, all of which are granted to Administrators:

* The Load\Unload Drivers privilege.
* The permissions needed to copy files to the system32\drivers directory.
* The permissions needed to write settings to the registry.

Device Manager allows the following functionality:

* Determine if the hardware on your computer is working properly.
* Change hardware configuration settings.
* Identify the device drivers that are loaded for each device and obtain information about each device driver.
* Change advanced settings and properties for devices.
* Install updated device drivers.
* Disable, enable, and uninstall devices.
* Reinstall the previous version of a driver.
* Identify device conflicts and manually configure resource settings.
* Print a summary of the devices that are installed on your computer.

Typically, Device Manager is used to check the status of computer hardware and update device drivers on the computer. If you are an advanced user, and you have a thorough understanding of computer hardware, you can use Device Manager's diagnostic features to resolve device conflicts, and change resource settings.

To access Device Manager, use any of the following methods:

* Click Start, click Run, and then type devmgmt.msc.
* Right-click My Computer, click Manage, and then click Device Manager.
* Right-click My Computer, click Properties, click the Hardware tab, and then click Device Manager.
* Type the following command at a command prompt:
start devmgmt.msc

If you want to access Device Manager on a local or remote computer:

1. Click Start, click Run, and then type mmc.
2. Click Add/Remove Snap In on the File menu (or press CTRL+M), click Add, and then click Device Manager.

When you use this procedure, a shortcut to Device Manager is created that you can use to open Device Manager.

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How to remove unsigned drivers

All the drivers that are included with Windows XP use digital signatures to verify that they have been tested by the Windows Hardware Quality Labs (WHQL). Many third-party programs are written for Windows XP must install additional drivers that have not been tested by WHQL. Therefore, they do not receive a digital signature.

Note Some third-party vendors have tools that they can use to generate a valid digital signature even if these products were not tested by WHQL. The following procedure cannot be used to determine whether these drivers are installed.

Windows XP includes the File Signature Verification tool (Sigverif.exe). You can use this tool to find all files on your computer that are not digitally signed. For the purposes of Windows XP clean-boot troubleshooting, you have to test only the files in the %Windir%\System32\Drivers folder.

To use the Sigverif.exe tool, follow these steps:

1. Click Start, click Run, type sigverif in the Open box, and then click OK.
2. Click Advanced, click Look for other files that are not digitally signed, click Browse, locate the Windows\System32\Drivers folder, and then click OK two times.
3. Click Start.

After Sigverif.exe is completed, a list of all unsigned drivers that are installed on your computer appears. Above given tips if creating any problems to unsigned driver contact to operating system support technician

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How to delete the Recovery Console

This post provide technical support for remove recovery console from your computer.

To delete the Recovery Console:
1. Restart your computer, click Start, click My Computer, and then double-click the hard disk where you installed the Recovery Console.
2. On the Tools menu, click Folder Options, and then click the View tab.
3. Click Show hidden files and folders, click to clear the Hide protected operating system files check box, and then click OK.
4. At the root folder, delete the Cmdcons folder and the Cmldr file.
5. At the root folder, right-click the Boot.ini file, and then click Properties.
6. Click to clear the Read-only check box, and then click OK.

Warning: Modifying the Boot.ini file incorrectly may prevent your computer from restarting. Make sure that you delete only the entry for the Recovery Console. Also, change the attribute for the Boot.ini file back to a read-only state after you finish this procedure. Open the Boot.ini file in Microsoft Windows Notepad, and remove the entry for the Recovery Console. It looks similar to this:
C:\cmdcons\bootsect.dat="Microsoft Windows Recovery Console" /cmdcons
7. Save the file and close it.

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